Frequently Asked Questions
Everything you need to know about selling your watch to meineuhrverkaufen.de
You benefit from a fast and convenient process. Our prices are calculated fairly and according to the market.
Your watch is purchased by Zeitauktion GmbH, the company behind the meineuhrverkaufen.de portal. Zeitauktion GmbH is a reputable watch dealer with experienced watch experts.
You typically receive a non-binding offer within 1 to 3 business days. Payment is usually made 3 to 5 business days after your watch has been inspected.
The suggested price is based on the scope of delivery, the condition, and the pictures of the watch. Our experienced watch experts offer you a market-appropriate price.
We purchase a variety of models from different manufacturers, including popular brands. Look for your watch brand or model on our homepage.
If a return is necessary, we will return your watch with insurance, and there will be no cost to you.
Upon receiving the watch, we will confirm the purchase price and transfer the outstanding amount to the specified payment method. You can choose between a bank account or a PayPal account for the payment. Please note that it may take up to 3 business days for the money to be credited to your account.
The payment will be made in Euro. The exchange rate will be determined by your bank or PayPal, depending on the chosen payment method. There may be exchange fees imposed by your bank.
The offer is 100% free and non-binding for you.
You will find a valid tracking ID on the UPS shipping label, which allows you to track the current delivery status at any time.
No, the shipping costs will be fully covered by us.
For the shipment of your watch, we provide you with a pre-filled UPS shipping label. Please print it out and affix it to your package.
Please securely package the watch for transport before pickup. If you are selling your watch with its original box, the easiest way is to place the watch and papers in the designated compartments of the box and then pack the entire watch box in a suitable package. Additional space should be filled with bubble wrap or similar packaging material for added protection.
If the weight of your package exceeds the weight specified on the shipping label, we will cover the additional costs. UPS will automatically calculate the additional fee during pickup.
With a personal pickup by UPS or by dropping off your shipment at a UPS shipping center, insurance for the full value of the goods (the agreed purchase price) is included through UPS Capital. This service is free for you. There are no costs in the case of a return shipment as well.
Important: Personal pickup by UPS is recommended. If you still want to drop off your package, make sure to do so only at a UPS center or UPS shipping center and not at a UPS Access Point, such as a tobacco or convenience store. Shipments at such UPS Access Points are not insured, and we do not assume liability in case of damage or loss of goods.
The completeness of the original box and papers will result in a higher selling price. However, you can also sell your watch without this accessory.
To determine the exact value of your watch, we require photos of it. The more pictures we have, the more accurately we can assess the value.
Our offer remains valid for 7 days after it is created.
If you do not wish to accept the offer, you do not need to take any action. The offer remains valid for 7 days, after which it can no longer be accepted.
Our offer already includes the best possible price we can offer for your watch. Therefore, further negotiations are not envisaged. Additionally, you will receive a free shipping label for insured shipping via UPS with pickup at your home.